Step-by-Step Guide for Safe Transport
A washing machine that is transported incorrectly can suffer irreparable damage. The drum, shock absorbers and hoses are vulnerable. With this step-by-step guide, your washing machine moves safely from A to B.
Good preparation is half the work. Do this at least a day before the move:
This is the most important step. Transit bolts fix the drum so it cannot move during transport. Without bolts, the drum can slam against the inner wall and cause irreparable damage. Lost the bolts? Order them from the manufacturer or online (around €10-15).
Close the tap and disconnect the supply hose. Let the remaining water drain into a bucket or tray.
Remove the drain hose from the siphon or standpipe. There is often water left inside, so keep a towel handy.
Open the pump filter (usually bottom right) and let the last water drain out. Place a towel under the filter.
Roll up the hoses and secure them with tape to the back of the machine. This prevents damage.
Pull the plug from the socket and secure the cable to the machine so it doesn't drag.
During transport, a few rules apply:
A washing machine should stand upright during transport. Laying it on its side can damage the shock absorbers and drum.
Use ratchet straps to secure the washing machine in the van or trailer. The machine must not slide.
Always lift the machine from the bottom. The top and lid are not designed to bear the weight.
Use a hand truck or dolly. Place a blanket under the machine to prevent scratches.
Place the washing machine in the desired spot and adjust the feet until it is level. A crooked machine vibrates and makes noise.
Connect the supply hose to the tap. Tighten by hand, not with pliers. Check for leaks.
Hang the drain hose in the standpipe or connect to the siphon. The hose must hang at least 60 cm high to prevent backflow.
Don't forget to remove the transit bolts before first use. Running the machine with bolts in place will cause damage.
Run a short programme without laundry to check everything works properly. Watch for leaks, vibrations and unusual sounds.
The number 1 mistake. Without bolts, the drum gets destroyed during transport. Damage is often irreparable.
Oil from the motor can leak into the drum. The shock absorbers shift out of position and the machine will vibrate excessively.
Water leaks in the moving van and can damage other belongings. It can also seep into the electronics.
Running the machine after the move with bolts still in causes loud banging and damages the shock absorbers.
Costs depend on whether you do it yourself or hire a professional:
| Item | DIY | Professional |
|---|---|---|
| Transit bolts (if lost) | €10 - €15 | Included |
| Disconnecting and connecting | Free (DIY) | €50 - €75 |
| Transport (as part of move) | Free | Included |
| Moving washing machine only | €30 - €50 (van hire) | €75 - €150 |
Damage to a washing machine from incorrect transport easily costs €200-€500 in repairs, or a completely new appliance.
Check the original packaging or the storage compartment on the back of the machine. Lost them? Order via the manufacturer's website or online. Search for your model number.
No, we advise against this. The shock absorbers and motor are not designed for that position. If there is absolutely no other option, lay the machine on its back (never on the front or side).
Immediately, provided the transit bolts are removed and everything is properly connected. Run an empty test cycle first.
Yes, we disconnect your washing machine, transport it safely with transit bolts and connect it at the new location.
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